Nowadays, every merchant must deploy the means to stand out from the crowd and promote sales. A chat integrated into your store is a powerful tool to reduce the risk of missing sales and maintain customer relations. In our selection, you can find the free PrestaShop chat addon adapted to your needs. It is important to note that the load of a chat addon can affect the performance of your site. So think about choosing the right PrestaShop web hosting for your need.
Free Chat PrestaShop Addons
Sendinblue
Customer support and service isn’t just limited to real-time chat, but there are several other aspects to consider. This is what the PrestaShop Free Chat addon from Sendinblue will teach you. In addition to promoting a good customer relationship through the chat functionality, it allows you to stay in touch with visitors even after they leave your site. It does this through email marketing, newsletters. In addition, it allows you to verify the deliverability of information to your visitors and customers through registration and order confirmations.
Smartsupp
Smartupp, as the name suggests, will bring a smarter side to your website or online store. Thanks to its powerful dashboard, you will be able to consult the detailed information of visitors to your site. Like the many users of this addon around the world, you will improve the image and reputation of your brand if you use this PrestaShop chat addon well. In fact, it adapts to different mobile digital, devices or not. While you will get statistics that improve your understanding of your website visitors, you are giving them the support they need in real time.
Zendesk Officiel
Thanks to this module, you will be able to consult all the details of your visitors’ orders. You will be able to see in particular the status of the order, the date of creation and the various products constituting the order. This PrestaShop chat addon will find its place in your customer service. It will allow you to considerably save time on customer management and improve the quality of service. All customer information is fed back into the Zendesk interface.
For more information on these modules, visit the official PrestaShop website.